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    Bloggers Strike Back!

    August 22nd, 2006 byPhilip Nicosia

    In times gone by if you received bad customer service or shoddy goods apart from venting your anger to your friends, family and colleagues there was little else you could really do to make a point.

    That of course was before the internet and the proliferation of personal blogs available to the world. Now you can vent your frustrations to anyone in the world who is prepared to listen.

    Should big companies worry? Of course they should. For all the millions of pounds a year they spend advertising Bloggers can spread the word about their inefficiencies for next to nothing and sway customers away from the decision to take up their services.

    In the grand scheme of things and big budgets it’s unlikely that many small time Bloggers will find their pages reaching their audience high up in the serps. That was of course until Blog Search arrived.

    Google has an excellent blog search which I’ve never really paid too much attention to before. It’s not advertised on their main page and in line with a lot of their services it’s still in Beta. The good thing about Google Blog Search is that it is bang up to date. Pages are indexed within minutes rather than days like their main search engine and it doesn’t differentiate between mega large sites and small individuals blog sites.

    An example of a blog fighting back and one of my personal favourites is TalkTalkHell. A site dedicated to exposing issues that people have found with TalkTalk and with 24,194 hits to their blog so far I think they maybe getting the message across to a few people.

    So if you’re thinking about taking up a new service or buying from a company you don’t know you may want to do a quick blog search on them and see what the real people are saying and not just the advertising hype.


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  • 2 Comments Add your own

    • 1. Tiffany  |  August 23rd, 2006 at 9:42 pm

      Hi there,

      Thank you for the link/mention. I’m glad you like it! :)

    • 2. Kevin Ellis  |  November 15th, 2006 at 8:41 pm

      Nice article. Came across this from a link on TalkTalkHell after browsing the internet.

      I am the owner of a similar website, OrangeProblems.co.uk which has been a great success since its inception in April this year. After 9 weeks without my Wanadoo broadband (due to a Wanadoo problem and terrible customer and technical support), I set up WanadooProblems.co.uk – which has since been relaunched (funnily enough on the same day as Wanadoo relaunched to Orange) as OrangeProblems.co.uk

      The site now has over 1350 registered members and has approximately 70,000 visitors a month! Just goes to show how many problems there is!

      Thought I’d introduce you to OrangeProblems.co.uk !!! Feel free to browse on by!

      With kind regards

      Kevin

      http://www.OrangeProblems.co.uk

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