I’ve been trying to leave TalkTalk broadband since the 11th May 2006. The first MAC code I was given I was told was invalid and after chasing them again and again and again I still don’t have a new MAC code. They tell me it takes them 28 days to generate a code (Why so long?) but the last recorded request I made for this is 25th July 2006. It’s now the 29th August 2006 and I still don’t have it.

So I thought today I would ring them again and find out what is happening. I called them 5 times this morning and each time I got cut off before I could get an answer. Bearing in mind this is a telecommunications company, you’d think their systems would be good enough for this not to happen. Getting cut off once maybe, but 5 times in a row?

I’m still no further forward!

Posted in Rants & Raves, Internet