Will I Ever Get Rid of TalkTalk?
October 24th, 2006 byDespite the fact that I haven’t had TalkTalk broadband since the 5th September 2006 they still insist on billing me and chasing me for money.
When I first received a bill for October they told me it was because I had to give 30 days notice to cancel and that I had to pay. When I told them I gave them notice on the 25th July 2006 I was told the invoice would be credited and would show on my next bill.
Now I didn’t trust TalkTalk as their promises seldom come to fruition so I decided to cancel my direct debit to make sure they didn’t get the money which wasn’t due to them. A couple of days later I received a letter telling me I had cancelled my direct debit and I should use an alternative method of payment.
Then today I received a letter telling me my account was overdue. When I rang their credit control department and explained I don’t have broadband with them they told me I still had to pay.
To cut a long story short I think I eventually got my point through and was told my account was going through the termination process and all will be resolved on Friday.
I have no faith in Talk Talk being able to sort this out but fingers crossed miracles might happen and I’ll be finally rid of them. We’ll see soon I guess.
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1 Comment Add your own
1. robbert turner | October 6th, 2010 at 3:24 pm
Still getting billed for a line I cancelled last July after becoming estranged from my wife. Have written to them five times now as well as phoning. Nothing is being done to address my complaints and bill returns.
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