Despite the fact that I haven’t had TalkTalk broadband since the 5th September 2006 they still insist on billing me and chasing me for money.

When I first received a bill for October they told me it was because I had to give 30 days notice to cancel and that I had to pay. When I told them I gave them notice on the 25th July 2006 I was told the invoice would be credited and would show on my next bill.

Now I didn’t trust TalkTalk as their promises seldom come to fruition so I decided to cancel my direct debit to make sure they didn’t get the money which wasn’t due to them. A couple of days later I received a letter telling me I had cancelled my direct debit and I should use an alternative method of payment.

Then today I received a letter telling me my account was overdue. When I rang their credit control department and explained I don’t have broadband with them they told me I still had to pay.

To cut a long story short I think I eventually got my point through and was told my account was going through the termination process and all will be resolved on Friday.

I have no faith in Talk Talk being able to sort this out but fingers crossed miracles might happen and I’ll be finally rid of them. We’ll see soon I guess.

Posted in Rants & Raves, Internet