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    Archive for December, 2006

    Feeling Trapped

    December 2nd, 2006 byPhilip Nicosia

    I’m feeling trapped today. The roadworks being carried out at the Horse and Jockey roundabout have been causing major delays on the roads around where I live and today is the worst it has been for a long time.

    Trying to get out of Watermead and past the Horse and Jockey roundabout has taken me more than 30 minutes each time this morning and I have had to do it 3 times today so far. Getting back into Watermead is just as bad and I reckon I have wasted 3 hours today sitting in traffic jams.

    There has to be a better way of doing this. Why they chose to block the roads off with Stop and Go signs on a Saturday I do not know.

    Weekends are supposed to be a time to relax and be able to do things you can’t do during the week while you are at work but I guess the council doesn’t think that is important. My girlfriend suggested to me that maybe they did this at the weekend when no-one would be at the council to complain to. There maybe some truth in that?

    I feel a bit sorry for all the retailers as well. I’m sure it is going to effect their Christmas trade and drive people to alternative towns or like me to the internet to do all your shopping on line this year.

    TalkTalk Can’t Talk Talk to Each Other

    December 2nd, 2006 byPhilip Nicosia

    I received another letter from TalkTalk credit control reminding me that my account is overdue. It also states “This letter is notification of our intention place a restriction on your service until above balance is paid”.

    Grammar police out there, is the above sentence grammatically correct? Doesn’t sound right to me!

    So anyway, I go through the process again and call them up. I don’t owe them money, they owe me and I don’t use their service so any threat of cutting me off is nonsense.

    The guy on the other end of the phone tells me there are notes on my account and credits need to be raised but for this to happen I have to speak to their customer service where I politely tell him I have tried in the past to no avail and I don’t see why I should wait in a queue for more than an hour to speak to someone and suggest he does it instead.

    He tells me he can’t talk to customer services. I tell him I’m not prepared to waste my time holding on for them and at least he gets paid for his time so he can do it. He tells me again he can’t talk to customer services.

    So I guess we are at stale mate. I don’t see why I should have to waste my time trying to sort out problems that are of their own doing.

    When I get time I might take TalkTalk to the small claims court for the money they owe me but it just seems a lot of hassle for the sum involved.

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