I’m feeling trapped today. The roadworks being carried out at the Horse and Jockey roundabout have been causing major delays on the roads around where I live and today is the worst it has been for a long time.

Trying to get out of Watermead and past the Horse and Jockey roundabout has taken me more than 30 minutes each time this morning and I have had to do it 3 times today so far. Getting back into Watermead is just as bad and I reckon I have wasted 3 hours today sitting in traffic jams.

There has to be a better way of doing this. Why they chose to block the roads off with Stop and Go signs on a Saturday I do not know.

Weekends are supposed to be a time to relax and be able to do things you can’t do during the week while you are at work but I guess the council doesn’t think that is important. My girlfriend suggested to me that maybe they did this at the weekend when no-one would be at the council to complain to. There maybe some truth in that?

I feel a bit sorry for all the retailers as well. I’m sure it is going to effect their Christmas trade and drive people to alternative towns or like me to the internet to do all your shopping on line this year.

I received another letter from TalkTalk credit control reminding me that my account is overdue. It also states “This letter is notification of our intention place a restriction on your service until above balance is paid”.

Grammar police out there, is the above sentence grammatically correct? Doesn’t sound right to me!

So anyway, I go through the process again and call them up. I don’t owe them money, they owe me and I don’t use their service so any threat of cutting me off is nonsense.

The guy on the other end of the phone tells me there are notes on my account and credits need to be raised but for this to happen I have to speak to their customer service where I politely tell him I have tried in the past to no avail and I don’t see why I should wait in a queue for more than an hour to speak to someone and suggest he does it instead.

He tells me he can’t talk to customer services. I tell him I’m not prepared to waste my time holding on for them and at least he gets paid for his time so he can do it. He tells me again he can’t talk to customer services.

So I guess we are at stale mate. I don’t see why I should have to waste my time trying to sort out problems that are of their own doing.

When I get time I might take TalkTalk to the small claims court for the money they owe me but it just seems a lot of hassle for the sum involved.

I don’t know whether it is the time of year or whether I’ve been singled out or just plain unlucky but on one of my email accounts I am currently getting about 3500 spam emails everyday.

I’m also getting a lot of spam comments on this blog and may have deleted some genuine ones by accident.

It’s really starting to piss me off and takes a lot of time to filter out the junk from the legitimate messages. I think I’ve managed to sort out a way of getting rid of them but only time will tell if it works.

I’m normally quite a calm person but I am being driven to despair by TalkTalk and their crap customer service and inability to do even simple things like stop hasling me for money I don’t owe them.

I received a letter today telling me they were going to place a restriction on my service until I pay an outstanding balance. Well good luck as I don’t have your broadband and haven’t had it since the 5th September.

On calling them they agree that according to the notes on my account I am due a credit but this hasn’t been raised. Their Credit Control department tell me they can’t do anything so I have to speak to customer services. After waiting on the line for 20 minutes listening to the same old tune over and over again and feeling my blood pressure rise by the minute I gave up.

I’ve given up with TalkTalk. I’m not even going to try and call them agian. Sue me if you like, you won’t be getting a penny out of me!

Despite the fact that I haven’t had TalkTalk broadband since the 5th September 2006 they still insist on billing me and chasing me for money.

When I first received a bill for October they told me it was because I had to give 30 days notice to cancel and that I had to pay. When I told them I gave them notice on the 25th July 2006 I was told the invoice would be credited and would show on my next bill.

Now I didn’t trust TalkTalk as their promises seldom come to fruition so I decided to cancel my direct debit to make sure they didn’t get the money which wasn’t due to them. A couple of days later I received a letter telling me I had cancelled my direct debit and I should use an alternative method of payment.

Then today I received a letter telling me my account was overdue. When I rang their credit control department and explained I don’t have broadband with them they told me I still had to pay.

To cut a long story short I think I eventually got my point through and was told my account was going through the termination process and all will be resolved on Friday.

I have no faith in Talk Talk being able to sort this out but fingers crossed miracles might happen and I’ll be finally rid of them. We’ll see soon I guess.